This page openly explains what data we collect when you use Velke, how we store it, why we keep it, and where it is used. We believe transparency is the foundation of trust.
Our privacy policy is built on six core principles. We uphold the highest standards in every area.
Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can read your data in transit.
Velke never sells your personal data to advertisers or any third party. Your information belongs entirely to you.
To maintain a safe environment, Velke verifies user identities. All documents collected during this process are stored with the highest level of security.
Velke's servers are protected by advanced firewalls and intrusion detection systems. We monitor around the clock, 24/7, to prevent unauthorized access.
You decide which cookies to allow. Velke always gives you the option to disable non-essential tracking cookies.
Velke regularly updates its Privacy Policy to keep pace with evolving laws and technology worldwide, and keeps users informed of any changes.
Certain information is collected from you when you register an account and while you use the platform. This data is used to provide you with a better experience and to meet legal requirements.
Under Velke's privacy policy, the data we collect includes:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account registration and notifications |
| Financial information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser type, operating system | Security Verification & Fraud Prevention |
| Usage Information | Login time, gaming history, click data | Service improvement & personalized experience |
Velke uses your data only for specific, legitimate purposes. We never use your information without your consent. Below are the reasons your data may be used:
Velke does not retain your data longer than necessary. How long we keep it depends on the type of data and applicable legal requirements.
After you close your account, Velke deletes your personal data as quickly as possible. However, some data may need to be retained for a set period due to legal obligations.
A core principle of Velke's privacy policy is to share your data with third parties as little as possible. However, limited sharing may be necessary in certain situations:
The Velke website and app use cookies to enhance your experience. Cookies are small data files stored on your device that remember your preferences.
Velke uses three types of cookies:
You can manage cookies at any time through your browser settings. Note that disabling essential cookies may limit some site functionality.
Velke believes you have full rights over your own data. Under Velke's privacy policy, you are entitled to the following rights:
You have the right to know what information Velke holds about you.
You may request corrections to any inaccurate or outdated information.
You can request that your data be deleted after your account is closed.
You may object to the use of your data for specific purposes.
You can request a copy of your data in a structured, portable format.
You may request that the processing of your data be restricted under certain circumstances.
Velke strictly ensures that no one under the age of 18 can create an account or play on the platform. We do not knowingly collect personal data from minors.
If we become aware that a minor has created an account in violation of our privacy policy, we will:
Velke primarily serves users in Bangladesh. However, in some cases your data may be stored on servers located in other countries, such as for cloud storage or game server operations.
Whenever such international data transfers occur, Velke ensures that:
Velke uses industry-leading security technology to protect your data. Ensuring technical safeguards is a core part of our privacy policy.
Velke's privacy policy may be updated from time to time, due to new legal requirements, changes in technology, or improvements to our services.
Whenever significant changes are made to the privacy policy, we will:
Continuing to use Velke after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
For any questions, concerns, or complaints about Velke's privacy policy, please reach out to our dedicated privacy team. We take every request seriously.