Gaming isn't just about winning — it's a form of entertainment. Velke wants you to enjoy every moment, but within your limits and with your family and wellbeing in mind.
We believe it's our responsibility to create a safe gaming environment. That's why Velke offers a range of effective Responsible Gaming measures.
At Velke, you can set your own maximum deposit limits on a daily, weekly, or monthly basis. These limits cannot be exceeded, so you stay fully in control of your budget.
Decide in advance how long you'll play. When the time is up, Velke will automatically alert you and, if needed, end your session.
If you feel you need a break, you can set a cooling-off period on Velke yourself – anywhere from 24 hours to several weeks. During this time, access to your account will be restricted.
If you feel gaming is affecting your daily life, use Velke's Self-Exclusion feature to close your account for a set period or permanently.
You can set a rule on Velke that stops you from playing once you've lost a certain amount. It's one of the most effective tools for responsible gaming.
Whatever the issue, Velke's support team is always here for you. Our specialists are ready to help immediately with any questions about responsible gaming.
Responsible gaming means enjoying gaming while staying fully in control. At Velke, we believe gaming is truly fun only when it's a mindful and measured form of entertainment — not the centre of your life.
Millions of people across Bangladesh play on Velke every day for fun. Most of them play responsibly, but some unknowingly end up spending more time or money than intended. Velke's Responsible Gaming program is designed to help prevent exactly that.
The core idea of responsible gaming is simple: you control the game, not the other way around. At Velke, we follow internationally recognised gaming protection standards to keep every player safe.
It's not always easy to recognise when gaming is becoming a problem. Velke wants you to be able to spot the signs early. Watch out for the following:
| Signs | Example | Status |
|---|---|---|
| Going Over Budget | Repeatedly Spending More Than Planned | Caution |
| Chasing Lost Money | Chasing losses with bigger bets | Caution |
| Hiding gaming activity | Hiding Your Gaming from Family or Friends | Severe |
| Neglecting daily responsibilities | Neglecting work, studies, or family time because of gaming | Severe |
| Emotional Distress | Feeling anxious, angry, or irritable when unable to play | Severe |
| Taking Regular, Timely Breaks | Planning Breaks and Knowing When to Stop | Healthy |
| Treat It as Entertainment | Enjoying the experience win or lose | Healthy |
Using Velke's responsible gaming tools is straightforward. Just follow the steps below:
Log in to your Velke account and go to Profile Settings. You'll find the "Responsible Gaming" option there.
Choose what works for you — a deposit limit, session time limit, or loss limit. You can also set multiple limits at the same time.
Specify the limit amount and how many days it will apply. Once set, the limit cannot be increased until the specified period has passed.
Confirm the setting. Velke will apply the limit instantly and send a confirmation to your email.
At least once a month, review your gaming habits and spending. If needed, tighten your limits further.
Velke strictly ensures that no one under the age of 18 can create an account or play on the platform. Age verification is mandatory during registration, and government-issued ID or passport verification is required as part of the KYC process.
If there are children or teenagers in your home, you can take the following steps:
Many people feel that admitting a gaming problem is a sign of weakness. In reality, it takes courage. The most important message from Velke's Responsible Gaming programme is: you are not alone.
If you feel gaming is having a negative impact on your life, contact Velke Support today. Our trained advisors will provide guidance with complete confidentiality.
Remember, reaching out for a little help is all it takes to get back on track. Velke is always here for you – not just for gaming, but for your well-being too.
Set daily / weekly / monthly limits
Set Your Own Session Time Limit
Set a Maximum Loss Limit
Activate a Temporary Break
Take a Long-Term Break
View gaming history and spending
Ask yourself honestly:
If more than two answers are "Yes", it's time to seek help.
Here are answers to the most frequently asked questions by Velke users.